Home About ICC Services Testimonials Partners Contact
 
Services

Professional Skills Coaching | Intercultural Training | Leadership & Personal Development

Intercultural Training

"Cultural diversity implies inclusion, tolerance, adaptation and equality and we all need to find the comfort and security within ourselves to deal with differentness."
....................................................................... - Lee Gardenschwarz & Anita Rowe

From the factory to the executive suite, in the field office and in the boardroom, managerial and non-managerial staff need help in developing the attitudes, approaches and techniques they need to function effectively within today's increasingly global workforce.

This workshop is designed to give you that help.

    Some topics we cover:

  • Our own cultural programming
  • Cultural values, norms & cultural roots of behaviours
  • Analyzing cultural differences & their relation to specific work relationships
  • Identifying cultural differences that are the root of performance problems/communication barriers
  • Personal cross-cultural button pushers
  • Intercultural feedback skills
  • Team Effectiveness checklist
  • Impact of cultural norms on meetings
    Logistics:

  • Duration, date and location to be agreed upon
  • Seminars are designed to suit your needs
    Method

  • Interactive group work, theory, case studies and presentations
  • Suitably tailored materials provided
  • Structured input

Intercultural Coaching

"Management processes lose effectiveness when cultural borders are crossed"
...................................................... - Fons Trompenaars, Charles Hampten-Turner

Our Intercultural Coaching focuses on the hidden cultural differences and how they affect the process of doing business and managing.

Some topics we cover:

  • Getting buy-in for diversity
  • Resolving conflict with staff
  • Ingredients for high performance on diverse teams
  • Providing constructive feedback without loss of face
  • Meeting essentials
  • Cross-cultural hooks
  • Cultural blunders

Intercultural coaching on a one-to-one basis, concentrates on your particular project and needs. We support you in finding approaches and techniques to enable you to use cultural diversity to your advantage.

The scope, location and duration of the coaching is discussed and agreed upon with our clients. Every coaching assignment is considered strictly confidential.